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This means that, unlike any other industrial PC brand, with KIMERA you can have your industrial computer on your desk in just 3–5 days from the moment you order.
As you may already know, industrial computers are not products you can easily find on Amazon, in large retail chains or in any computer shop. Industrial hardware is normally produced abroad, usually in Asia.
That is why a very long time can pass between ordering and delivery – sometimes more than a month – before you have your PC. But there is another big problem when you order Asian industrial PCs, and it will hold you back when you find yourself in an urgent situation.
That problem is the minimum order quantity required before the goods are shipped.
Sellers of Asian products generally keep very limited stock.
So the procedure is to collect as many orders as possible from several customers before shipping the goods.
If any of the items your supplier has ordered is out of stock, the whole delivery is likely to be delayed. When you buy a KIMERA industrial computer, you can be sure the stock is held in Italy.
We do not need to accumulate orders before shipping, and since we keep larger stock in-house than any Asian manufacturer, we can cut shipping times by 93%.
When an industrial PC needs maintenance or repair, the timescales get even longer – basically for the same reasons described above. You have to call the seller and open a return for repair (RMA).
If the supplier happens to have the parts in stock to replace your faulty computer, you may get your PC back within a few days.
But if the parts needed for the repair have to be ordered from the manufacturer, you will have to wait several weeks before receiving the repaired product.
Again, because the supplier has to reach a minimum order quantity.
Even worse if the supplier has to send the PC back to the manufacturer for repair.
For you, this means exhausting waiting times, a stopped production line, problems with your customers and, as a result, lost revenue.
With KIMERA, the problem of waiting times for technical support is practically eliminated.
Because we build our computers in Italy, and thanks to a well-organised internal structure, we handle maintenance and repairs in our own laboratory.
This way, support times drop from 5–6 weeks to just 3–5 days.
Because of its technical features, an industrial PC costs more than a standard PC.
Even if they are sold to you as “indestructible”, this type of PC can also suffer from faults and wear.
The problem is that in 99% of cases PCs come with a 1- or 2-year warranty.
Only a few manufacturers offer an additional year of warranty, at their own discretion.
You should know that repair costs for an industrial PC amount to 50% of the PC’s market value.
With KIMERA you do not spend a penny on handling your return until the THIRD YEAR.
Why a 3-year warranty?
Because an industrial PC that is repaired or replaced under warranty in its third year can easily keep working for another couple of years: a 3-year warranty is very convenient and will save your company a lot of money.
Order your customised industrial PC now: you will receive it within a week with the specifications you requested!
Km Soltec S.r.l.
Registered office
Via San Gregorio, 55
20124 Milano (MI) – Italy
Operational headquarters
Via I Maggio, 4
37040 Pressana (VR) – Italy
VAT No.: IT04466860238
Seidlstraße 5 – 80335 München (Bayern) – Germany
CL. ARIBAU, 168 1 Pta.1 – 08036 Barcelona – Spain
16 Rue Cais De Pierlas – 06300 Nice – France
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